AA
Ayanda A
1 reviews | Active since Jul 2023
17 Dec 2024, 21:57
I had a very bad experience today I don't want to lie
I had a very bad experience today I don't want to lie.I sent my car for service..I spent the entire day at the service provider for you to approve.Which did not happen until after 4pm..and when I called a consultant who answered the phone upon asking for a Xhosa speaking person she just left me talking to myself and never said a word.I had to call again...On top of that I have to pay for spark plugs with what money.This is the worst.There's always something when I have to claim.I really am disgruntled.
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MVIA INSURE's replyOfficial
18 Dec 2024, 10:24 Dear Ayanda M ,
We sincerely apologize for the inconvenience you have experienced. At MVIA, we value your feedback as it helps us improve our services.
We would like to investigate the issue further and provide a solution that meets your expectations.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for your patience and for giving us the opportunity to address this.
Warm regards,
We sincerely apologize for the inconvenience you have experienced. At MVIA, we value your feedback as it helps us improve our services.
We would like to investigate the issue further and provide a solution that meets your expectations.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for your patience and for giving us the opportunity to address this.
Warm regards,
MVIA INSURE's reply18 Dec 2024, 10:24
Official
Dear Ayanda M ,
We sincerely apologize for the inconvenience you have experienced. At MVIA, we value your feedback as it helps us improve our services.
We would like to investigate the issue further and provide a solution that meets your expectations.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for your patience and for giving us the opportunity to address this.
Warm regards,
We sincerely apologize for the inconvenience you have experienced. At MVIA, we value your feedback as it helps us improve our services.
We would like to investigate the issue further and provide a solution that meets your expectations.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for your patience and for giving us the opportunity to address this.
Warm regards,