D
Davenia

1 reviews | Active since Sept 2025

30 Sept 2025, 18:39

I followed instructi...

I followed instructions on what to do before I want to book vechile for due service...send all documentation via e mail that never went through until Renault also did their part since 7h00 clock this morning communication yo and from only received Auth after 3 with amount that was not on the quote ...I only left Renault after 6 and had to pay additional money before my vechile was released to me

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Replies (1)
MVIA INSURE
MVIA INSURE's reply01 Oct 2025, 08:35
Official
Hi Davenia,

Thank you for sharing your experience with us.
We’re truly sorry for the delays and confusion you faced with your service booking and the additional costs that arose. 
This is not the smooth process we aim to provide our clients. 
Your feedback has been noted and will be reviewed with the team to ensure better communication 

Kind regards,
The MVIA Team