EK
Emily Kgomotso.emily
1 reviews | Active since Apr 2025
08 Apr 2025, 20:28
I arrived at the workshop by 08h30 and left at 17h30 because proof of payment was sent very late
I arrived at the workshop by 08h30 and left at 17h30 because proof of payment was sent very late. I was the last customer to leave the workshop same as last year. I feel like I'm not treated well, it seems like there won't be any changes.
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MVIA INSURE's replyOfficial
09 Apr 2025, 07:28Good Day Emily
We are sorry to learn about your service experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your refund further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your service experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your refund further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
MVIA INSURE's reply09 Apr 2025, 07:28
Official
Good Day Emily
We are sorry to learn about your service experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your refund further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your service experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your refund further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team