have to go through hell just to get vehicle serviced.

I need my vehicle serviced, still have not received any feedback from MVIA, Email was sent yesterday and no one bothered to reply, been on the line for more than an hour trying to get through to an agent. The process of getting our cars serviced is a nightmare yet I don't even give you hustles when it comes to your monthly premiums. Please note that I will be in contact with the ombudsman as I know I won't get any reply anytime soon.