Grossly Hard done by MVIA service Plan ruthless treatment.

I have a service plan policy MPD SE-*** with them. Last month i was advised that my premium would be increase to double what i am paying currently. I wrote back to them and advised that the double premium amount was not affordable for me. Their response, was that, is either i pay the increased premium or cancel. They further advised that my request for my car service will not be considered unless i pay the increased premium. I then rep**** that it is best for me to cancel. The further communication was received since last month.But the old premium was deducted on 25th August from my account. I phoned today wanting to know what the status of the policy is. I was informed that the policy has been cancelled but no confirmation of cancellation will be received until i have paid a cancellation fee of R1000, and other admin costs that they are calculating. Nobody bothered to inform me about all this until i followed up today. Even now i do not know what cancellation fee they will come up with. I am grossly aggrieved by this. MVIA is out and out to make me pay more and more even after stating that i can not afford the increase premium.Now they want more money from me for cancelling the policy.