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TSHEPO N
1 reviews | Active since Jun 2022
12 Jun 2024, 16:42
Failure to provide service
This company called MVIA doesn't respond to our claims their call centre are very rude. I paid for my car for towing because they claim I have not being paying them
Helpful (0)
Replies (3)0
Replies (3)
MVIA INSURE's replyOfficial
13 Jun 2024, 12:27Hi Tshepo,
We are disappointed to see this review. Apologies for any inconvenience caused during your experience. We are certainly trying to better our customer service, and we thank you for bringing this to our attention. We have escalated your query, and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,MVIA.
We are disappointed to see this review. Apologies for any inconvenience caused during your experience. We are certainly trying to better our customer service, and we thank you for bringing this to our attention. We have escalated your query, and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,MVIA.
MVIA INSURE's reply13 Jun 2024, 12:27
Official
Hi Tshepo,
We are disappointed to see this review. Apologies for any inconvenience caused during your experience. We are certainly trying to better our customer service, and we thank you for bringing this to our attention. We have escalated your query, and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,MVIA.
We are disappointed to see this review. Apologies for any inconvenience caused during your experience. We are certainly trying to better our customer service, and we thank you for bringing this to our attention. We have escalated your query, and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,MVIA.
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TSHEPO N's updateReviewer Update
06 Aug 2024, 19:25No feedback since they said they will turn things around
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TSHEPO N's update06 Aug 2024, 19:25
Reviewer Update
No feedback since they said they will turn things around
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TSHEPO N's updateReviewer Update
27 Aug 2024, 18:00****med me ðŸ˜
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TSHEPO N's update27 Aug 2024, 18:00
Reviewer Update
****med me ðŸ˜