DM
Dorah M
1 reviews | Active since Jun 2022
04 Feb 2025, 08:48
Excess waiver
I have bad experience with this company they don't answer calls ,when you claim they said you didn't submit the forms and I am still waiting for their respond ,they don't communicate with you and they even drop my calls when I am telling them what I did and everything I have submitted. Now my car is waiting for them to be fixed.
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MVIA INSURE's replyOfficial
04 Feb 2025, 15:04Dear Dorah,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
MVIA INSURE's reply04 Feb 2025, 15:04
Official
Dear Dorah,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team