PN
Pertu N
1 reviews | Active since Jul 2021
22 May 2024, 18:28
Dishonest Company
This is by far the worst service plan insurance I have ever had in my life. The claims consultants are arrogant and rude when you ask for clarity on the wording of their emails. I have been paying them like clock work every month since February 2023. When it’s time for me to claim I am told a story that there’s a discrepancy on my policy. I was told my policy needs to be amended before I can take my car in for service. An inconsiderate and greedy company. I hate the fact that I am associated with this company. I regret ever joining them and having faith that they will honour their end of the bargain.
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Replies (1)MVIA INSURE's replyOfficial
24 May 2024, 12:07Hi Pertu,
We are concerned to see this review. Our sincere apologies for any inconvenience caused. We value customer feedback, as we are always trying to improve our service. We have escalated your query, and one of our agents will contact you soon to resolve this for you. We look forward to steering our relationships in a more pleasant direction again in the future.
Kind regards,
MVIA.
We are concerned to see this review. Our sincere apologies for any inconvenience caused. We value customer feedback, as we are always trying to improve our service. We have escalated your query, and one of our agents will contact you soon to resolve this for you. We look forward to steering our relationships in a more pleasant direction again in the future.
Kind regards,
MVIA.
MVIA INSURE's reply24 May 2024, 12:07
Official
Hi Pertu,
We are concerned to see this review. Our sincere apologies for any inconvenience caused. We value customer feedback, as we are always trying to improve our service. We have escalated your query, and one of our agents will contact you soon to resolve this for you. We look forward to steering our relationships in a more pleasant direction again in the future.
Kind regards,
MVIA.
We are concerned to see this review. Our sincere apologies for any inconvenience caused. We value customer feedback, as we are always trying to improve our service. We have escalated your query, and one of our agents will contact you soon to resolve this for you. We look forward to steering our relationships in a more pleasant direction again in the future.
Kind regards,
MVIA.
