PS
Pumla S

1 reviews | Active since Jul 2022

07 May 2025, 14:54

Disappointed with Warranty Service

I have been paying for this warranty service since 2021, but unfortunately, it appears that their main goal is to collect money while rejecting legitimate claims. Every claim I’ve submitted has been rejected, regardless of the circumstances. In hindsight, I would have been better off saving that money myself to cover unexpected costs.

They also ask the workshop to strip my car, only to leave me with the huge bill for stripping that I have to cover.

Based on my experience, I would advise others to stay away from this service. It feels misleading and exploitative.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply12 May 2025, 14:10
Official
 Good Day Pumla

We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously. 
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.  

Thank you for bringing this to our attention and for allowing us the opportunity to make amends.

Sincerely,
The MVIA Team