LM
Lugradon M
1 reviews | Active since Jan 2023
27 Aug 2025, 11:55
Collections department and overall staff is very helpful
Collections department and overall staff is very helpful. They could improve more on the waiting time as i feel u wait a bit too long to speak to a customer service representative, but as soon as u get through, everything runs smooth and quick.
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MVIA INSURE's replyOfficial
27 Aug 2025, 11:57Hi Lugradon,
Thank you for your feedback!
We’re delighted to hear that our Collections team and staff have been so helpful, and that once connected, your experience was smooth and efficient.
We also take note of your comment on the waiting time — feedback like this helps us identify where we can improve.
We’re delighted to hear that our Collections team and staff have been so helpful, and that once connected, your experience was smooth and efficient.
We also take note of your comment on the waiting time — feedback like this helps us identify where we can improve.
We truly appreciate your support and will keep working on making your experience even better.
Kind regards,
The MVIA Team
The MVIA Team
MVIA INSURE's reply27 Aug 2025, 11:57
Official
Hi Lugradon,
Thank you for your feedback!
We’re delighted to hear that our Collections team and staff have been so helpful, and that once connected, your experience was smooth and efficient.
We also take note of your comment on the waiting time — feedback like this helps us identify where we can improve.
We’re delighted to hear that our Collections team and staff have been so helpful, and that once connected, your experience was smooth and efficient.
We also take note of your comment on the waiting time — feedback like this helps us identify where we can improve.
We truly appreciate your support and will keep working on making your experience even better.
Kind regards,
The MVIA Team
The MVIA Team