SM
Silas M

1 reviews | Active since Jan 2024

03 Oct 2025, 16:57

Claim rejected

My claim was rejected based on the fact that oil leaks are not covered but oil leak was the result of turbine failure, not the cause of the damage.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply06 Oct 2025, 07:03
Official
 Hi Silas, 

Thank you for sharing your feedback. 
We’re sorry to hear about the frustration surrounding your claim outcome — we completely understand how disappointing this must be. A senior Resolutions consultant will revisit your claim file and contact you directly to discuss the findings and provide further clarity. 

We appreciate the opportunity to review this matter and ensure it’s handled fairly and transparently. 

Kind Regards,
 The MVIA Team