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Fetsie B
1 reviews | Active since Jan 2025
21 Jan 2025, 08:10
Bad services
Bad service, there insurance promised to cover the clutch plate yet they are declining and claiming the clutch is not damaged but it failed, calls not being answered and stuff on the enquiry has no information they are very rude.
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Replies (2)0
Replies (2)
MVIA INSURE's replyOfficial
21 Jan 2025, 09:33Dear Fetsie,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
MVIA INSURE's reply21 Jan 2025, 09:33
Official
Dear Fetsie,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
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Fetsie B's updateReviewer Update
04 Mar 2025, 11:19No call was received, i have sent the email and still no response or actions…maybe this should go to other platforms
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Fetsie B's update04 Mar 2025, 11:19
Reviewer Update
No call was received, i have sent the email and still no response or actions…maybe this should go to other platforms