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Mpho M
1 reviews | Active since May 2024
17 May 2024, 20:39
Bad service. Unnecessary delays.
Bad service. I've been waiting over a week for my service claim to be processed. I've completed all of the necessary documentation and upgraded my insurance, but they still haven't scheduled my service appointment. I am terminating my policy with immediate effect.
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Replies (1)
MVIA INSURE's replyOfficial
20 May 2024, 10:22Hi Mpho,
We are concerned to see this review, apologies for any inconvenience caused. We are certainly trying to better our service, and we thank you for bringing this to our attention. We have escalated your feedback and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA.
We are concerned to see this review, apologies for any inconvenience caused. We are certainly trying to better our service, and we thank you for bringing this to our attention. We have escalated your feedback and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA.
MVIA INSURE's reply20 May 2024, 10:22
Official
Hi Mpho,
We are concerned to see this review, apologies for any inconvenience caused. We are certainly trying to better our service, and we thank you for bringing this to our attention. We have escalated your feedback and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA.
We are concerned to see this review, apologies for any inconvenience caused. We are certainly trying to better our service, and we thank you for bringing this to our attention. We have escalated your feedback and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA.