BAD SERVICE PERIOD MVIA AND ZOOM

I write this with great disappointed, when I took up your policy I had an existing policy which I had to cancel, the 10 000km clause was not explained to me but only That I have a 3 months waiting period which has elapsed. I am now asking for the sales recording no one is sending it and I’m being sent from pillar to post.

I believe the rejection is that I travelled 9400km instead of 10 000km which I find ridiculous, MVIA agents kept on the line for 40 minutes.