1 reviews | Active since May 2013
Bad service & inconvenience
Good day
I hope this email finds you well I'm Busisiwe Oyama Dlova having an issue with MVIA (Motor Plan Direct).
Kindly assist on the matter I have with the Company, I had a plan back in 2022 but got involved in a Motor Vehicle Accident which led to beyond repairs,then I had Polo Vivo, this year I'm insuring my Nissan Magnite when I request a claim for my vehicle to be serviced I'm told to pay cancelation fee of R1000 for the Polo Vivo I'm not registered for and also I'm not claiming for,
The time I took the Policy I was not made aware of this matter but because it is time for claim they bringing this up, I have nine of their emailing concerning this matter.
Furthermore I am coming with a solution here, for them to deduct R500 in the month of May and June because currently I don't have this amount they are requesting, and if I was told when I was taking the policy I would have made reservations or make an arrangement of paying it, I'm really not pleased with how they do their business also my vehicle is already due for service and if I continue driving it the Kilos are going up with their back and forth situation, this is kind of inconveniencing me.
Kindly revert back to me with a clear direction on what to do or how to go about resolving such matter.
Regards Ms BO Dlova ***
I'd like to extent my regards to her for such a beautiful service and assistance. May you continue serving people as you said you would in the interview room, may you stay very kind and helpful. All that you've done is never in vain. You continue doing good Sisi.
Thank you so so much.
I'd like to extent my regards to her for such a beautiful service and assistance. May you continue serving people as you said you would in the interview room, may you stay very kind and helpful. All that you've done is never in vain. You continue doing good Sisi.
Thank you so so much.