K
Karen
1 reviews | Active since Jun 2023
25 Apr 2024, 18:54
Bad service from Mvia insure
Mvia insure has given me nothing but grief. The day of my service I had to upgrade my policy because according to them I was driving too much. If that was so, why did they approve the service? They lack communication skills and unfortunately you will be the one contacting them back and forth to get the go ahead to service your car. I have canceled my contract with them seven months ago but they are still deducting R700 + from me. I am honestly ****ed off and I want them out of my life once and for all!
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MVIA INSURE's replyOfficial
30 Apr 2024, 08:48Hi Karen,
We're concerned to see this review. Apologies for your experience and any inconvenience caused. We are certainly trying to better our customer service and we thank you for bringing this to our attention. Your feedback has been received and is currently with the relevant department, one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA.
We're concerned to see this review. Apologies for your experience and any inconvenience caused. We are certainly trying to better our customer service and we thank you for bringing this to our attention. Your feedback has been received and is currently with the relevant department, one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA.
MVIA INSURE's reply30 Apr 2024, 08:48
Official
Hi Karen,
We're concerned to see this review. Apologies for your experience and any inconvenience caused. We are certainly trying to better our customer service and we thank you for bringing this to our attention. Your feedback has been received and is currently with the relevant department, one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA.
We're concerned to see this review. Apologies for your experience and any inconvenience caused. We are certainly trying to better our customer service and we thank you for bringing this to our attention. Your feedback has been received and is currently with the relevant department, one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA.