mS
mark S
1 reviews | Active since Jan 2020
20 Jun 2025, 09:38
Bad Service from MVIA
I would not recommend this company to anyone looking for a service plan and warranty for their. what they sell you on the phone is not what you get. I've been requesting for my recording of sign-up for the past 3weeks now and they just don't care to send it.
Instead they want you to take another plan and increase your premium, the details of the GM, or CEO are nowhere to be found as i requested for this matter to be escalated.
Helpful (0)
Replies (2)0
Replies (2)
MVIA INSURE's replyOfficial
20 Jun 2025, 11:17Good Day Mark,
We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
MVIA INSURE's reply20 Jun 2025, 11:17
Official
Good Day Mark,
We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
mS
mark S's updateReviewer Update
20 Jun 2025, 11:37I Feel like your response is a copy and paste exercise, all other complaints about MVIA has the same message. i would like to speak to someone in senior management and not just another department.
mS
mark S's update20 Jun 2025, 11:37
Reviewer Update
I Feel like your response is a copy and paste exercise, all other complaints about MVIA has the same message. i would like to speak to someone in senior management and not just another department.