Bad service experience
I took up a service plan, they honoured the first service last year, which was a minor service and nowwhen time to honour the 2nd service, a major service, they are nowhere to be found. calls from me and the service provider remain unanswered and just keep being put on hold on the call centre line line
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MVIA INSURE's replyOfficial
10 Jan 2025, 07:19Dear Jezile,
Thank you for taking the time to share your experience. We apologize for any inconvenience caused and understand how this situation may have affected you. Our team is dedicated to resolving your concerns and improving your experience.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution. We value your feedback and are committed to regaining your trust.
Best regards,
The MVIA Team
Thank you for taking the time to share your experience. We apologize for any inconvenience caused and understand how this situation may have affected you. Our team is dedicated to resolving your concerns and improving your experience.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution. We value your feedback and are committed to regaining your trust.
Best regards,
The MVIA Team
MVIA INSURE's reply10 Jan 2025, 07:19
Official
Dear Jezile,
Thank you for taking the time to share your experience. We apologize for any inconvenience caused and understand how this situation may have affected you. Our team is dedicated to resolving your concerns and improving your experience.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution. We value your feedback and are committed to regaining your trust.
Best regards,
The MVIA Team
Thank you for taking the time to share your experience. We apologize for any inconvenience caused and understand how this situation may have affected you. Our team is dedicated to resolving your concerns and improving your experience.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution. We value your feedback and are committed to regaining your trust.
Best regards,
The MVIA Team