BM
BO M
1 reviews | Active since Feb 2025
05 Feb 2025, 12:43
Bad experience
This service is poor they take to long to respond when trying to call them when trying to make a claim. It is a bad impression as a new client and a first time client.
Helpful (0)
Replies (3)0
Replies (3)
MVIA INSURE's replyOfficial
05 Feb 2025, 14:03 Dear Bo,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
MVIA INSURE's reply05 Feb 2025, 14:03
Official
Dear Bo,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
BM
BO M's updateReviewer Update
05 Feb 2025, 15:26Thank you I received a call and just waiting for the service provider to get a go ahead from MVIA.
BM
BO M's update05 Feb 2025, 15:26
Reviewer Update
Thank you I received a call and just waiting for the service provider to get a go ahead from MVIA.
BM
BO M's updateReviewer Update
06 Feb 2025, 14:22It seems the they just reply to stop us from replying, still now i have not gotten the service they promised my car is still at the service center and no authorization number.and I have been paying them for the past year without claiming anything. Please help.
BM
BO M's update06 Feb 2025, 14:22
Reviewer Update
It seems the they just reply to stop us from replying, still now i have not gotten the service they promised my car is still at the service center and no authorization number.and I have been paying them for the past year without claiming anything. Please help.