lM
lebo M
1 reviews | Active since Jan 2016
08 Dec 2025, 10:41
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I was asked to pay half of my service, which was okay with doing, although I had not planned to, and was not advised this prior to the service. I decided to cancel my plan, which I was told I could do at anytime. I was then asked to pay a cancellation fee, which I was never advised that I would be required to do.
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MVIA INSURE's replyOfficial
08 Dec 2025, 12:09Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team
MVIA INSURE's reply08 Dec 2025, 12:09
Official
Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team