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Fillicia B
1 reviews | Active since Dec 2017
09 May 2026, 11:03
1stly
1stly. When requesting a confirmation your consultant argued with me me for over 45 minutes about the odometer 2ndly Chery waited a whole day for approval to service my car. Your staff are *********** and not fast in giving client service their attitude is as if they doing me a favor 3rdly. There's manager owner to speak to when requested because of their incompetence. While the owners are pocketing my cash every month I had to wiat 6 months to service my car and had to pay for 75k service myself
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Replies (1)MVIA INSURE's replyOfficial
11 May 2026, 15:02Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team
MVIA INSURE's reply11 May 2026, 15:02
Official
Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team
