AG
Annastacia G

1 reviews | Active since Mar 2013

17 Sept 2024, 22:20

100th attempt to cancel my policy!!!!!!!!

As per my complaint dated the 3rd of August 2024 asking for my policy to be cancelled, no one has called me. I have called the company again with my money to ask for my policy to be cancelled, and my policy is still not cancelled. No further debit order must go off from my account. If you have focused on your custonmer service, maybe customers will nolt cancel but now you are ignoring my request!!!!!!!!!!!!! Cancel my policy, I dont want it anymore. Pol nr : SERVPL-***.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply18 Sept 2024, 08:44
Official
Hi Annastacia,

We are concerned to see this review and would like to make things right.
We have escalated your details and an agent will be in contact shortly. 

Kind Regards,
MVIA