1 reviews | Active since Aug 2016
You are not important!!!!!
My son's bicycle got ****** 4 weeks ago. At first the claim was excepted. Then beginning of this week, suddenly there was issues. The bicycle was next to the car and not in a closed building. Since we got insurance years ago, we never had a garage. Somewhere something was changed on the system at the company as it was definitely not me that changed it. You pay years and stay a loyal client, but now on a simple bicycle, now they refuse to pay? This will make anyone unhappy. My son needs a bicycle. It is only R3000, not R50000. Honestly.......
Dear Cornel
We apologise for the inconvenience.
We will refer the complaint to Old Mutual Insure who will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Dear Cornel
We apologise for the inconvenience.
We will refer the complaint to Old Mutual Insure who will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Dear Cornel
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience
Dear Cornel
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience