WORST SERVICE EVER!!! ***, Client, Broker ***, ***

<p>I would hereby like to inform you that I am not happy with the service we have been receiving from you. My wife is being sent from pillar to post. We were required to run around for quotes and got it as requested thus also not looking at the reputations of the different companies we approached and I am not happy with the quotes as such. Companies no longer want to give quotes due to third party claims always being rejected or disputed and they charge for this. I took my time to get these quotes from any ****, Tom and Harry as you rushed us only to now change your story. You insisted that we must have it by Friday 7th October 2016 and now no correspondence but was just told that it is now a civil matter. It is unsatisfactory that a third party claim is now all of a sudden a civil case as my wife was told.</p> <p><br />I want this matter resolved ASAP other wise I will escalate it urther. The individual that bumped my wife has 3rd party cover and I am claiming from this and don't want to get involved with the legalities and other issues raised just to delay the process as many insurance companies are know to do. It is not our fault that he drover into her and I want my car fixed ASAP!</p> <p> </p> <p>I trust that you can call as constantly as you did to rush us for quotes now to resolve this matter.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Mr. Gordon</p>