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Patrick M
1 reviews | Active since Oct 2023
22 Dec 2023, 07:22
Worst Service ever
I am very disgusted with the poor service I got from Old Mutual Insure, after giving them numerous calls to make premium arrangements so that my claim do not fall away, they promised me that my claim will still go through, but yesterday 21 Dec 2023 they changed their tune telling me that my claim will not go through, I do not recommend anyone to join this insurance.
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Old Mutual Insure's replyOfficial
22 Dec 2023, 08:56Dear Patrick
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply22 Dec 2023, 08:56
Official
Dear Patrick
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
Assessor: Complaints & Continuous Improvement