Worst Insurance company and service ever.

Old Mutual Insure does not even deserve a 1 star rating. I don't like to do this but they leave me no choice. My car was broken into on Saturday night and my rear boot window, back board and wiper was broken in the process. I contacted old mutual insure on Monday morning and logged the claim. After hearing nothing from them I phoned back the same afternoon to find out what is happening and the person on the phone could not help me. I contacted them again on Tuesday and the same thing happened, the guy on the phone could not assist me or tell me what is happening with my claim. I, the client, have to keep on making an effort to contact them and try to follow up on the status of my claim. I have emailed them as well with quotes that I went and got for the parts and labour and still no response. This is my first claim with old mutual and is honestly the worst experience with an insurance company ever and after this I will surely cancel all my policies I have with them.