AS
Amogelang S

1 reviews | Active since Feb 2025

28 Oct 2025, 08:26

Worst call ever

The guy who called me to sell the comprehensive car insurance of old mutual was so rude. You can tell how ****** he was and his under tone, he just wanted to my banking details and make money out of me. No respect, no care and no understanding. You can already tell by the bad services I would have gotten from Old mutual after I agreed on the on the contract.

These insurance companies are bull ****, they forget they work to serve people at the end of the day.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply28 Oct 2025, 08:28
Official
Dear Amogelang  Complaint about service   We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.  We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.  We look forward to resolving this matter in a manner that you will find satisfactory.  Yours sincerely Assessor: Complaints & Continuous Improvement