RJ
Righardt J
1 reviews | Active since May 2021
15 May 2021, 12:35
Windscreen Claim
First time client of Old Mutual and extremely unsatisfied with your services of a simple thing as a windscreen claim taking more than a week to get helped and still not approving the claim for replacement.
Shame on you!!!
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Replies (1)
Old Mutual Insure's replyOfficial
17 May 2021, 08:42Dear Righardt
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply17 May 2021, 08:42
Official
Dear Righardt
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand