MN
Musa N

1 reviews | Active since Jul 2017

22 May 2025, 20:18

When I reported that I was involved in the car accident Katlego Legae sent me an email with a claim form

When I reported that I was involved in the car accident Katlego Legae sent me an email with a claim form. It must be clear that I impressed with the top notch service of Katlego Legae and Koketso Lebelo not (the entity) Old Mutual...I am very disappointed 😡with Old Mutual Comprehensive Car insurance because they neglected 😡me when I was dire need of urgent medical and road side assistance, I called them a numerous times and sent email but Old Mutual just ignored But the customer service of ⭐Katlego and ⭐Koketso is superb 💯🙌🎯...

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply23 May 2025, 08:21
Official
Dear  Musa 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement