NN
Nicolette N
1 reviews | Active since Nov 2024
01 Nov 2024, 12:25
Well my bakkie was i...
Well my bakkie was in with the panel beaters for 7 weeks Took old mutual over 7 weeks just to decline my claim and still took payments for my monthly premium even though my bakkie was in a claim process I then put in a dispute
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Old Mutual Insure's replyOfficial
01 Nov 2024, 12:28Dear Nicolette
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Old Mutual Insure's reply01 Nov 2024, 12:28
Official
Dear Nicolette
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely