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joslyn R

1 reviews | Active since Feb 2015

20 Feb 2026, 08:39

We would like to express our sincere appreciation for the outstanding service we received from Old Mutual Kuilsriver

We would like to express our sincere appreciation for the outstanding service we received from Old Mutual Kuilsriver. From the moment we arrived, we were warmly welcomed by Advisor Ms Hlongwane, who took the time to thoroughly explain our policy in detail. She clarified aspects that had never previously been mentioned or properly explained to us, ensuring that we fully understood our coverage and benefits. Her professionalism, patience, and dedication truly stood out. We also had the pleasure of communicating via email with Lusanda Damoyi from Old Mutual Insure. The service we received was exceptional — responsive, helpful, and efficient. Hands down, this has been some of the best service we have experienced. Thank you, Old Mutual — you have truly redeemed yourselves in our eyes. Sincerely, Devon and Joslyn Reddy Cell:***

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply20 Feb 2026, 08:45
Official
Dear joslyn 
   
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
    
Warm Regards 
   
Assessor: Complaints & Continuous Improvement