TS
Theunis S

1 reviews | Active since Apr 2018

01 Aug 2018, 10:39

Very bad service from OMINSURE

Most *********** people I have dealt with. Mark Maritz and Ashish Ramkissoon doesn't come back to me regardless of the emails I send and the messages I leave for them. One of their clients reversed into my car with claim number ********** 08. Every time when I phone they have a new excuse or I can't get hold of them and they don't return my messages. really disappointed in Old Mutual Insure (OMINSURE) that such *********** people are in such positions and in the service they provide.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply01 Aug 2018, 13:12
Official

Dear Theunis

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Old Mutual Insure Customer Experience