sJ
sarel J
1 reviews | Active since Apr 2015
16 Nov 2021, 15:27
VERY BAD SERVICE FROM OLD MUTUAL INSURE!!
We have a car accident claim at old mutual insure since August and we get no positive feedback from them,when we phone,there is no answer!this is very bad service and i will not recommend old mutual insure to anyone.
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Old Mutual Insure's replyOfficial
17 Nov 2021, 07:37Dear Sarel
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply17 Nov 2021, 07:37
Official
Dear Sarel
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand