JH
Jenny H
1 reviews | Active since Jun 2019
11 Jun 2019, 16:06
very bad Insurance company.
old mutual do not allow the customer to choose a Panelbeater.... this is very suspicious what benefit dose Old Mutual receive from their Panelbeaters???
I was not given a choice to choose the Panelbeaters....
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Replies (2)
Old Mutual Insure's replyOfficial
12 Jun 2019, 10:01Dear Jenny
We received your review of 11 June 2019.
The matter has been referred to Old Mutual Insure Complaints department. They will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints department
We received your review of 11 June 2019.
The matter has been referred to Old Mutual Insure Complaints department. They will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints department
Old Mutual Insure's reply12 Jun 2019, 10:01
Official
Dear Jenny
We received your review of 11 June 2019.
The matter has been referred to Old Mutual Insure Complaints department. They will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints department
We received your review of 11 June 2019.
The matter has been referred to Old Mutual Insure Complaints department. They will contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints department
Old Mutual Insure's replyOfficial
13 Jun 2019, 18:17Dear Jenny
We confirm that we use a panel of repairers that we approve and rotate work using an electronic program to distribute our claims spend. The process is not to favour anyone, in fact it meant to ensure that no repairer is unfairly favoured.
Kind Regards
We confirm that we use a panel of repairers that we approve and rotate work using an electronic program to distribute our claims spend. The process is not to favour anyone, in fact it meant to ensure that no repairer is unfairly favoured.
Kind Regards
Old Mutual Insure's reply13 Jun 2019, 18:17
Official
Dear Jenny
We confirm that we use a panel of repairers that we approve and rotate work using an electronic program to distribute our claims spend. The process is not to favour anyone, in fact it meant to ensure that no repairer is unfairly favoured.
Kind Regards
We confirm that we use a panel of repairers that we approve and rotate work using an electronic program to distribute our claims spend. The process is not to favour anyone, in fact it meant to ensure that no repairer is unfairly favoured.
Kind Regards