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naushad M
1 reviews | Active since Mar 2016
07 Apr 2024, 12:39
very bad emergency service from oold mutual insure
extremely bad emergency service.cant even fix a simple broken window i hate to experience the service when i should have a car accident i am moving to different insurance company and i would advise the same this company is waste of time
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Old Mutual Insure's replyOfficial
08 Apr 2024, 09:29Dear Naushad
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply08 Apr 2024, 09:29
Official
Dear Naushad
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement