VERY BAD CUSTOMER SERVICE
<p>I am with Old Mutual...Mutual and Federal for the past 3year, THEN TAKING 2 AND HALF MONTHS WITH A CLAIM....NOT BIG CLAIM.....TAKING AGAIN EXTRA MONEY FROM ME TO CORRECT THEIR MISTAKE....THE BROKERS MISTAKE....I GET NO FEEDBACK....I HAVE TO PHONE OR MESSAGE ALL THE TIME!! THIS US WAY PAST BAD SERVICE!! ALL THE TIME ONLY EXCUSES.......I NEEDED THIS SORTED OUT BUR THE BROKER IS ON LEAVE AND MONEY JUST BEING DEDUCTED FROM MY ACCOUNT!!!</p>
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest.
Regard’s
Old Mutual Insure Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest.
Regard’s
Old Mutual Insure Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest.
Regard’s
Old Mutual Insure Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest.
Regard’s
Old Mutual Insure Customer Experience
Good day Alice,
Please note that payment has been released to your bank account this morning and the settlement notification sent to the broker.
Regard's
Old mutual insure Customer Experience
Good day Alice,
Please note that payment has been released to your bank account this morning and the settlement notification sent to the broker.
Regard's
Old mutual insure Customer Experience