GP
Gerhard P
1 reviews | Active since Dec 2011
19 Feb 2016, 10:46
Unsolicited Cold Calls
I received an unsolicited call from Mutual & Federal to sell me insurance. I then asked why was I phoned and who gave them permission to phone me. I was then told that the had been given my contact details by RTS Holdings (a company I cannot find any information about) and I was supposed to have received an SMS two weeks ago, giving me the option to Opt Out. I never received the SMS and the number for Andrew I was given is constantly busy. I believe that Mutual & Federal should stop doing business with shady companies like this, who make their money by using people's personal details against their will. Surely this is ******* with the new protection of personal information laws.
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Replies (1)0
Replies (1)Old Mutual Insure's replyOfficial
26 Feb 2016, 12:57Hello gerhardpre,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply26 Feb 2016, 12:57
Official
Hello gerhardpre,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
