KB
Koena B
1 reviews | Active since Jan 2018
24 Mar 2022, 11:06
Unsless insurance i have even had to deal with
This is the most usless insurance company i have ever seen, its been 3 week since a third party claim was submited till now there is no feedback on when my car will be fixed, Miway doesnt even take 3 days to payout an insurance claim, there is also usless people from this Quest claim solution company which i dont even know what the hell the do.claim no ***
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Old Mutual Insure's replyOfficial
24 Mar 2022, 12:47Dear Koena
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply24 Mar 2022, 12:47
Official
Dear Koena
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand