MM
Marietjie M

1 reviews | Active since Dec 2018

03 Dec 2018, 12:00

Unreliable

I am a 3rd party claim. My case has been thrown to 3 different people in the last 30 days. I only seem to receive ********** emails but absolutely no response from the person who is supposed to assist with the 3rd party claims. i haven't even received a case number from the broker insurance or anyone, I apparently have 2. Unprofessional, unreliable and "bull****ters". Will never consider having you as an insurance rather go to Outsurance they actually treat people with respect.

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply06 Dec 2018, 08:23
Official
 Dear Marietjie Malherbe  Thank you for raising your complaint on Hello Peter. I have sent you an email requesting the claim details in order to assist you. Please respond with your claim number.

We would like to apologize for any inconvenience caused.  Kind Regards