LN
Lunga N

1 reviews | Active since Jul 2011

21 Nov 2016, 14:18

Unprocessed 3rd Party Claim for more than 6 months

<p>I had an accident with a mutual and federal client in May 2016 and all documents have been provided and to date claim has not been proceesed. They say an accessor needs to contact me and I have been trying to contact assessor with no success</p>

0
Replies (2)
Old Mutual Insure
Old Mutual Insure's reply21 Nov 2016, 15:31
Official

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Mutual and Federal Customer Experience

kind Regards,

Old Mutual Insure
Old Mutual Insure's reply23 Nov 2016, 10:13
Official

Please refer to my e-mail dated today. 23/11/2016.