********* Insurer

My elderly Mother, Mrs. Susan Cross submitted legitimate home insurance claims to Old Mutual which have all been rejected for unacceptable reasons. To make matters worse, one of the official reports is still outstanding weeks after the claim was submitted.

I subsequently lodged formal objections on her behalf concerning the rejected claims via Old Mutual's dispute channel, without receiving any feedback which is utterly disconcerting.

Old Mutual clearly excels in exploiting vulnerable pensioners by profiting from their hard earned insurance fees, whilst abandoning them in their hour of need.