********* business practice/ Unfair treatment

My vehicle got damaged by a MF client.<br> <br> The accident was reported to the police on the same day, but was only \assessed\" on the 7th of December 2015!!!!<br> <br> I was present for the assessment and noted that the inspection was cursory at best.<br> When I commented on this, I was told that \"I can see everything that I need to\".<br> <br> In order to assess damage to the suspension and manifold the enclosing panels needs to be removed, as no viewing is possible from the engine bay.<br> <br> No panels was removed at any stage.<br> <br> The names of the involved parties are available on request.<br> <br> MF made an offer of circa R8000 which I rejected and after numerous attempts to have this rectified, I have declared a dispute.<br> <br> I have resorted to have an independent assessment done by Lexus SA (PTY) Ltd in order to get an impartial assessment.<br> <br> I will approach the Ombudsman in regard to this matter as a first step<br> <br> Secondly I will request for MF to be investigated for unfair business practice and<br> thirdly I will take this matter to social and printed media in order to make the general public<br> aware of the ********* behaviour of the MF employees at the Cresta assessment centre.<br> <br> Claim number : ***"