ultimate in bad service

5 days ago i lodged a claim. not the first time this year of bad service.they make u feel as if you are a ********.<br> we asked for an inventory for very year for the last 5 years to update policy but never received on. When the access-or came she said it was our responsibility to do it.i claimed on 3 watches that were ****** from my cupboard but was treated like a ********.if they had sent a form then none of this would have taken place as our policy would be up to date.to day a certain person phoned me and asked questions how i found out watches were missing. that is why we put a police case report on claim.he did not do his job properly and contact the police for information on the report we made to the police.last ear a claim was turned down because they said the wall was wear and tare witch it was not.trees damaged my wall from neighbours at the back of us.my whole surrounding wall was but up at same time and the rest of the wall is in perfect shape.i today cancelled my policy with them and went somewhere else.<br>