Total lack of urgency and communication

TEBOGO MOKAZI

DIGITAL MOTOR ASSESSOR

I can not even begin to express my frustration and disappointment at this stage. My claim has been in progress for close to TWO months now, and I have been without a car for going on THREE weeks now. What was supposed to be a week's repair at most, has now turned into this nightmare. Added to the utter frustration and disappointment, is their insistence to utilize second hand parts to repair my vehicle which is not in line with industry norms. We are now at the point where their insistence to utilize second hand parts has delayed the repairs to my vehicle even further, as the parts sourced by your part supplier is of such a poor nature that the repair shop is unable to use them.

Tebogo does not answer or return calls either.