SP
Sandi P
1 reviews | Active since May 2023
30 Apr 2024, 10:26
This is a ****
Old mutual insure made me pay an excess that is more than 67% of the total cost. What is the point of paying for insurance and it's not like my premiums are low. I am definitely switching from them shame. To think that this is my first claim in more than 3 years. Insurance is a ****.
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Old Mutual Insure's replyOfficial
30 Apr 2024, 15:26 Dear Sandi Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply30 Apr 2024, 15:26
Official
Dear Sandi Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement