RP
Ryan P
1 reviews | Active since Sept 2020
11 Sept 2020, 09:34
Third Party claim ********
I truly feel i have treated unfairly with old mutual insure in dealing with my case as a third party claim when there is enough evidence and their security guard agreed that he was at fault during the accident and now they claim to have a witness for the accident when no one else was at that post beside the one security guard...I really unfairly treated in this case and this is so frustrating and costly on my side i have been dealing with many contacts on this case but no conclusion at old mutual insure and still no help but i will am willing to fight until justice is served
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Old Mutual Insure's replyOfficial
11 Sept 2020, 21:59 Dear Ryan,
Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this helps with improving our level of customer service continually. We are investigating the complaint and may contact you for more details so that we can finalise your matter as soon as possible. We look forward to resolving this complaint in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | Retail
Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this helps with improving our level of customer service continually. We are investigating the complaint and may contact you for more details so that we can finalise your matter as soon as possible. We look forward to resolving this complaint in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | Retail
Old Mutual Insure's reply11 Sept 2020, 21:59
Official
Dear Ryan,
Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this helps with improving our level of customer service continually. We are investigating the complaint and may contact you for more details so that we can finalise your matter as soon as possible. We look forward to resolving this complaint in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | Retail
Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this helps with improving our level of customer service continually. We are investigating the complaint and may contact you for more details so that we can finalise your matter as soon as possible. We look forward to resolving this complaint in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | Retail