PK
Pieter K
1 reviews | Active since Nov 2021
16 Nov 2021, 18:13
*******!!!!
To this day I did not see a assessor but they say the car was assessed. I wonder how??? My access is R1500 the claim R9000 plus but the ******* says I must pay R4000 access. So if you take VAT of they only going to pay R3000. Shame must be tough to be a *******. I have paid insurance with them for more than 10 years. I had one claim for a car radio that was ******. They paid only a third of the claim, says the car was not worth enough to pay more. But every month they did not complain about the almost R2000 they took every mont. STAY CLEAR OF THEM BE WARNED. I WAS WARNED BUT DID NOT LISTEN NOW I KNOW. I HAVE GIVEN THEM NOTICE. YOU CAN'T HAVE ******* LOOKING AFTER YOUR GOODS
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Replies (1)Old Mutual Insure's replyOfficial
17 Nov 2021, 07:43 Dear Pieter Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply17 Nov 2021, 07:43
Official
Dear Pieter Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
