There's a reason #OLDMUTUALMUSTFALL is trending on social media. When its time for them to help you for being a good paying, premium nonskipping customer, the relationship change. TRASH SERVICE!! Not responding to EMAILS.

On Tue, Mar 12, 2024 at 1:37 PM Tshepo Menyuku <***> wrote: Good afternoon

This is a 4th follow up email.

Please provide feedback.

regards Tshepo Menyuku Email: ***. Contact No: ***.

On Mon, Mar 11, 2024 at 9:34 AM Tshepo Menyuku <***> wrote: Morning Arthur

Can you please assist here.

As the manager, manage this....

regards Tshepo Menyuku Email: ***. Contact No: ***.

---------- Forwarded message --------- From: Tshepo Menyuku <***> Date: Sun, Mar 10, 2024, 6:06 PM Subject: Re: ***, Client:Tshepo Micheal Menyuku, BrokerRef:KZ15RDGP, *** To: <***> Cc: <***>, <***>

On Sun, Mar 10, 2024, 6:06 PM Tshepo Menyuku <***> wrote: HI BUSISIWE DAMANA

WHAT KIND OF INCOMPETENCE IS THIS??

WHY ARE YOU ASKING ME??

WEREN'T YOU SUPPOSED TO ENQUIRE WITH YOUR CONTRACTOR??

BUT TO ANSWER YOUR QUESTION, YES!! I TOOK THE VEHICLE IN FOR INSPECTION OVER A WEEK AGO!!

I SHOULDN'T BE THE ONE TO TELL YOU HOW TO RUN YOUR BUSINESS, BUT YOU SHOULD HAVE CHECKED WITH THE PANEL BEATER ABOUT THAT REPORT.

I CAN'T BELIEVE A COMPANY AS BIG AS THIS CAN BE SO ***********!!

regards Tshepo Menyuku Email: ***. Contact No: ***.

On Sat, Mar 9, 2024, 6:48 PM <***> wrote: Good day,

As per email attached from Laborius panelbeaters, you were contacted to take your car in for the assessment. Has this been done?

No assessment report on our side as yet, I will follow up on Monday.

Kind Regards,

BUSISIWE DAMANA THE MOTOR CLAIMS TEAM

Negotiator: Motor | PE Personal Claims

T. +***8 E. ***

www.ominsure.co.za