1 reviews | Active since Oct 2016

09 Jan 2025, 21:32

Thank you for solving my situation

Since I lodged a third party claim in September 2024 and was being sent from pillar to post and I complained and even was ready to go to Ombudsman. Teboho Nkambule from quest Claims took over and turned a bad situation into something good and Walter Shiyane from Old Mutual came back from leave and immediately processed my payment. Although it took more than 3 months of fighting it took these to gentleman days to resolve and that over the festive season. Thanj gentlemen you are an asset to your employers and clients

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply10 Jan 2025, 10:38
Official
Dear Zaineb
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individuals.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement