Thank you for solving my situation
Since I lodged a third party claim in September 2024 and was being sent from pillar to post and I complained and even was ready to go to Ombudsman. Teboho Nkambule from quest Claims took over and turned a bad situation into something good and Walter Shiyane from Old Mutual came back from leave and immediately processed my payment. Although it took more than 3 months of fighting it took these to gentleman days to resolve and that over the festive season. Thanj gentlemen you are an asset to your employers and clients
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Replies (1)Old Mutual Insure's replyOfficial
10 Jan 2025, 10:38Dear Zaineb
Thank you for the wonderful compliment, we will pass this on to the relevant department and individuals.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the wonderful compliment, we will pass this on to the relevant department and individuals.
Warm Regards
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply10 Jan 2025, 10:38
Official
Dear Zaineb
Thank you for the wonderful compliment, we will pass this on to the relevant department and individuals.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the wonderful compliment, we will pass this on to the relevant department and individuals.
Warm Regards
Assessor: Complaints & Continuous Improvement
