Terrible Service and no Business Integrity

<p>I insured my photographic equipment for my business with M&F in March 2016. Since then I repeatedly had to request M&F to correct errors on the schedule. Each time corrections were made or that I added additional equipment M&F increased the rate for all the equipment. The turnaround time for responses has always been up to 2 weeks. Then in May 2017 they also increased the excess payment from 10% to 15% without drawing my attention to this. I noticed this in my schedule 2 months later. At the outset my requirement was that my laptops MUST be insured for All Risks. Lately I found out that the laptops are only insured for use at the office and that the rate is higher than the All Risk rate. I admit that I did make a claim in October but that was small as compared to the premiums paid over the term. In frustration I have cancelled my insurance with M&F on 20 July with the last day of coverage on 31 July. As yet I have not had confirmation that the policy is indeed cancelled and that there will NOT be a deduction for the next premium. I also think that since my laptops were not covered for All Risks M&F should REFUND me all premiums paid on the laptops since inception because they neverprovided the risk cover that I required on the laptops.</p> <p>I wish to add that my personal insurance is with iWyze (also M&F) and my experience with iWyze is totally the opposite. I love iWyze but dealing with M&F for business insurance is frustrating and without integrity plus I think that they owe me a lot of money and confirmation that my business insurance is indeed cancelled.</p>